Welcome to Matchspace Music Help Center

Get the best out of Matchspace Music and find answers to your questions.

a woman holding a blackboard with a light bulb above her head

Help for students
Help for teacher
Help for companies
Help for online lessons

Your questions

How do I know that the teacher is qualified and trustworthy?

How do I create an account?

How can I book a lesson with Matchspace Music?

Why should I pay through Matchspace directly?

What should I do if someone asks me to pay outside of the Matchspace platform?

Can I change a booked lesson as a student?

Do I get a refund if I cancel?

What happens if my teacher cancels my lesson?

How do I earn coupons for Matchspace?

Your questions

How do I know that the teacher is qualified and trustworthy?

How do I create an account?

How can I book a lesson with Matchspace Music?

Why should I pay through Matchspace directly?

What should I do if someone asks me to pay outside of the Matchspace platform?

Can I change a booked lesson as a student?

Do I get a refund if I cancel?

What happens if my teacher cancels my lesson?

How do I earn coupons for Matchspace?